Our sticks can be sold exclusive of VAT. To qualify the stick has to be designed particularly for support and you must have some kind of disability. VAT relief is only applicable to products and not postage and packaging costs.
If you qualify for VAT relief, please place your order as normal and email us for a VAT exemption request form. We will send this through to your email address, which will need to be returned to us. A scanned or photographed copy via email will be accepted, or a return via post.
Once we have received your exemption form VAT will be refunded via your payment method.
Any questions please feel free to email or call us.
Please be aware there are penalties for making false VAT declarations